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We Got It ASAP
"I received our Fanuc servo motor. Thanks for shipping it same day as I needed it ASAP. You guys came through without a doubt. Thanks for the great service."
Scott G.
Plant Operations Manager
Seaga Manufacturing
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Thank You!
"Thank you very much for the quick turnaround. Please let the guys know, who did the repairs on our gage head, I installed the gage head and it seems to work just fine, GOOD JOB! We will be using your service again. "
Chris S.
Maintenance Engineer
Reich
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Everyone At Repair Zone Has Been Great
"Thanks Shanna, the monitor works great! Everyone at your company has been great to work with, and we will look your way in the future for electronic repairs."
Matt U.
Purchasing Manager
GE Aviation
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Thanks to All
"The motor received and re-installed. All seems to be working fine. Thanks to all at Repair Zone."
Craig T.
Purchasing Manager
Aerospace Company
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Love The Monitor Upgrade To LCD
"We installed the control and it works great! Love the LCD monitor. We will be using Repair Zone again in the Future!"
Gary B.
Operations Manager
Reflex Manufacturing
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Outstanding Customer Service
"The Repair Zone Team has outstanding customer service. Had an item that we needed and they got it to us the very next day."
Bruce C.
Maintenance Manager
Axxis Company
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From Beginning to the End Following Through
"I greatly appreciate the follow-up on getting the Allen Bradley monitor working, as well as sticking with this from beginning through the end. Thank you."
Charles B.
Production
General Cable
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Allen Bradley Drive is Working Great
"Everyting is working out great so far! We are now going to send you our other drive for repair. Thank you!"
Henry E.
Owner
AFD LLC.
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Sending More Servo Motors for Repair
"You guys did a good job! We are sending our other Baldor servo motors in for repair going forward."
Dwane
Operations Manager
Babcock
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Never Had A Customer Service Experience Like This!
"Very grateful for the service I received. You handled this very well. I've never had a customer service experience like this before. I will be using Repair Zone for all future repairs and purchases. Can't thank you enough."
Eric
Operations
2K Tool
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Repair Zone Field Service Finds Fault
"So thankful that Repair Zone was able to help us out in finding the location of the fault in our machine and getting it resolved. Jeff M. and the Repair Zone team was a great help."
Kevin
Operations
Formtight Inc.
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Speedy Turnaround on Siemens Repair
"Thank you very much Shana. From what i have been told, Nagois is already on his way to your to your facility, and will be anxiosly waiting on the motor to be completed. Thank you again for the updates, and the speedy turnaround on the repair...you all run a great shop."
Matt Lipski
Engineer
Energy MFG.
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We Support Our Competitors
"No problem. Thank you. You and your teammates do a great job over there!"
Kim
Buyer
K and S Services
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Complete SEW Eurodrive Repair Including Rewind
"Good job on getting that in and turned around quickly! Saves a lot of time on our automated lines when all the equipment is working."
Tom L.
Maintenance Head
TRW Automotive
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Ready Inventory Resolves Issues
"At first, there were still issues, not with the drive that was delivered by you, but other machine issues. The problems have been fixed and everything is running smoothly."
Bill D.
Maintenance Manager
Tier 1 Automotive Supplier
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Highly Recommended by Word of Mouth
"I was sent your way by a friend who highly recommended you when it comes to automation equipment. The company I work for buys equipment and I happened to have some Allen Bradley equipment, some of which is new and the rest is remanufactured by Allen Bradley. I was told you may be interested in purchasing some of this equipment. Thank-you!"
Kevin H.
Buyer
Equipment Dealer
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Wanted to Say Thank You for Service Quality Delivery!
"I just wanted to call and say thank you Jami for the outstanding service you provided regarding the Indramat RAC drive. We are over the top happy with the service, quality, delivery. You got us out of trouble and up and running. We are sending in our other drive to you for repair."
John
Engineer
Flowserve
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First Impressions Last
"Just by first impressions, it seems as though Repair Zone knows what you're doing. My company is based out of Knoxville, Tennessee. But regardless of my location versus yours, I'm sure you will be hearing a lot more from me. Thank you for your assistance. Have a great weekend."
Billy W.
Electrical Engineering
Navus Auto
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Everything Works Perfect!
"Wanted to let you guys know I installed the parts and everything works perfect. Thank you so much for your great service."
JT
Purchaser
Discount Guns & Ammo
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Spoke Very Highly of Our Workmanship
"Good morning Jami. It was nice to speak with you as well yesterday. I spoke with one of my customers in St. Clair. He spoke very highly of your company. He said he toured your facility and is very impressed with your workmanship. I'm looking forward to meeting you after the new year and seeing your facility."
Jack J.
Repair Sales
Peninsular Cylinder Co.
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Machine Back on Line
"The power supply worked great. I got my machine back on line. Thanks for the great deal and great service."
Phil G.
Operations Manager
Bedford Weaving
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Enjoying our Customers One at a Time
"Hey Jami, I appreciate the information, and I also want you to know that it has been great working with you, and I look forward to working with you in the future."
Sharon H.
GE Aircraft Repair Specialist
Wolseley Industrial Group
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Above and Beyond Gained a New Customer
"Thank you Robert for the great service, please verify your address we may choose to have someone pick this up tomorrow. You and your staff have gone above and beyond and gained a new customer. Looking forward to doing future business."
Rhonda R.
Purchasing Manager
Engine Power Components
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Great Customer Service on eBay too!
"That is what I need. Thank you for your time and quick response. That is great customer service. I am going to be ordering several of these in the next few minutes. I will make sure I save your store on eBay for future purchases."
Eric M.
Maintenance Manager
Ferguson
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Quick Exchange!
Customer had a machine down and needed an Allen Bradley 2711E-K14C6 monitor. We had two in stock ready to go. The customer was on their way to pick it up from across the state. Item was final-tested, boxed up and ready to go. The customer picked the item up from our second shift team. They brought an exchange."Thanks for keeping the product ready for pickup. We picked it up yesterday evening. Product is working fine. Had no issues with programming. Thanks for your timely support."
Naveen
Engineer
Comstar
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The GoTo Company
"Thank you for everything! The customer has apparently found another shop to repair it. Please know, your company will be my go to company when I receive requests like this. You and your staff have been wonderful!!!
Please convey to your technical staff my appreciation for their help!!
Have a great weekend!! We will get them next time!!
Thank you."
Suzanne R. Harlow
Customer Service Representative
Kiemle-Hankins Co.
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A Fair Price for Good Equipment
“The TMC 700 unit you sold me is perfect and with the price that you worked with me on,
I am very happy with the service. As well as this transaction went, I will be using your service again.”
Jim B.
Manager
Hach Company
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SAMEDAY TURNAROUND!
"I needed 3 Indramat controllers, older, obsolete ones. I searched and found Repair Zone. They sent 3 units out THAT DAY and I installed them the next morning! All 3 controllers worked out great. I will definitely use you again. Your same day turnaround and more than competitive pricing are nearly unheard of!"
Keith
Machine Engineer
Ingersoll Systems
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We're Here When You Need Us, 24/7!
"Jeff, Thank you for expediting this critical repair (no back-up to this machine) and the follow-up. MUCH appreciated!!!
Thanks again to the Repair Zone Team. Plant 7 can always depend on your company!
Kevin
Maintenance Manager
Tier 1 Automotive Group
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FANUC Servo Motor-REPAIRED!!!
"Rich, Thanks for all your help, the motor is back on the press and running well, I sincerely look forward to doing business with you and your company in the future. No one could ask for any better service. Again, thanks and please pass my thanks along to those who worked on it."
Ron Machamer
Maintenance
Aerospace Customer
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RUSH REPAIR! REPAIR ZONE TO THE RESCUE!
“We were dead in the water, completely, and you guys came through big time. We hooked-up the amplifier and everything is going smoothly. We have no doubt where to go next time for support. Thank-you guys!”
Jim
Maintenance Manager
Tier 1 Automotive Supplier
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Dependable Warranty Exchange Service- After the Sale!
"We bought a drive from you that worked for a month. Suddenly, it quit working. You guys sent us a new drive the next day and I shipped you back the faulty unit for you to repair for your inventory. I am more than happy with your warranty exchange service and how quickly you were able to help us out. That is what I call a hassle free warranty. Way to go!!"
Jason
Purchasing
DC Industries
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OUR CUSTOMER CARE GOES TO GREAT LENGTHS!
“I sent my scale in to Repair Zone but they said it was beyond economical repair. I wanted a second opinion so I had them mail it to the OEM. Surprisingly, even though they were no longer responsible for the outcome of the repair an RZ employee still followed up with me and even called the OEM a few times on my behalf. As things turned out the OEM could not repair it either and I had to spring for a new scale. And even though I could not spend any money with Repair Zone this time—I know who I am going to call when I need something repaired in the future.”
Don Zoubek
Manager
ZTech Precision
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Searched Canada to find motor, then found RepairZone on Google
"I called all around Canada looking for a servo I needed and wasted a couple of days doing it. I then decided to do a Google search and found what I was looking for at RepairZone. The motor is working great and I will call the next time I need you. Thanks!"
John
Buyer
North American Servo
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NO DOWNTIME!
"RepairZone saved us from excessive downtime. Our machine was running, but not at optimal speed. (OEM)Fanuc lead time was outrageous. The drive you sent us is running strong. Thanks!"
Bruce
Maintenance
Jarvis Cutting Tools Inc.
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Easy to Work With
"Our company is out of the industrial purchasing business. There were far too many issues with it, but not with the RepairZone sale. It was a smooth transaction and no problems recorded by our customer. If I need you guys again, I will call you first. Thanks again!!"
Art
Purchasing
OZ Optics
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Bay City Shovels Back up and Running in 24 Hours
“We are so grateful, as always you guys are great and your service is A-1. Thanks for dropping it off to us, thank-you, thank-you, and thank-you!” Another customer saved, and in our own backyard is extra special!
Ross Huber
Maintenance Manager
Bay City Shovels, Inc.
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Meat Slicing Machine Down! No Problem RepairZone comes to the rescue!
"Your service was great and it really got us out of trouble. We are sending our other motor in for repair! Here’s to the beginning of another great working relationship with a great American family-owned business! Thanks!"
Bill Korleski
Owner
Mary Anns Specialty Foods, Inc.
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Quality Industrial Service
"Thanks for the prompt service and the encoder you sent works great, we are back up and running! For your efforts, we are sending you 2 encoders and a servo motor to be repaired. Kudos to Repair Zone!"
Wayne Bentzen
Manager
Belac
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Huge Kudos for FANUC Servo Repair
There was a noise coming from the encoder and the motor was contaminated with fluid. Repair Zone came through for us and Rushed it back to us quickly. Kudos for your efforts!
Mike
Maintenance
GS Precision
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