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Quality Industrial Service
By Jade York
Quality Industrial Service: In the evening on January 24, Rich Merso took a call from Wayne Bentzen from Belac LLC, an Aerospace company in Florida that specializes in high-pressure turbine blades. Mr. Bentzen needed an emergency Fanuc encoder, model#A-860-0365-T001R, shipped out the next day for delivery on the 26th. They had a machine down and had to have it! Mr. Bentzen found us through a web search on Google by searching the manufacturer and model#. We had a remanufactured unit available and Rich followed through with the order the next day. We received a call from Mr. Bentzen this morning, and he thanked us for the prompt service and said that the encoder works great and they are back up and running! For our efforts, Wayne is sending us 2 encoders and a servo motor to be repaired. Kudos to RepairZone!
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