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The GoTo Company
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The GoTo Company
"Thank you for everything! The customer has apparently found another shop to repair it. Please know, your company will be my go to company when I receive requests like this. You and your staff have been wonderful!!! Please convey to your technical staff my appreciation for their help!! Have a great weekend!! We will get them next time!! Thank you."

Suzanne R. Harlow
Customer Service Representative
Kiemle-Hankins Co.


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The Exchange Process at Repair Zone


How to Exchange Your bad equipment with one of our Remanufactured products

 

Watch this short video to find out how to exchange your broken componenet with one of our Remanufactured units with full warranty.

 

Here is how the exchange process works:

  • Upfront you will pay the full remanufactured price
  • Once the order is placed an Exchange Slip will be generated
  • Most remanufactured items ship in 3 days or less, so you can eliminate downtime
  • When you receive the remanufactured item from us place your exchange or “core” item in the original box
  • Don’t forget to put your Exchange Slip in the box
  • Core credit will be issued for items that can be repaired
  • In this case, the final cost will be the "base exchange price" listed on our website
  • Also, you will be notified if your core does not meet these requirements
  • In this case, no credit is issued and the price you pay upfront does not change

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